How To Create A Winning Booking App & Website? (Market Research Trends & Step-by-Step Guide)

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Image by Austin Distel on Unsplash

Rendering services online has been a dominant trend for the last couple of decades. Every business, be it large or small, wants to enhance the buying experience of their customers; and in this effort, booking apps come as a handy tool. Whether you run a taxi service, or a travel agency or any other business, having a booking app of your own has become a priority for you.

The success stories of Airbnb,, and other such businesses have further created a demand for your booking apps and websites.

Both these approaches won’t serve any purpose unless you plan meticulously and come up with a unique solution that adds value to the buying experience of your target audience.

In this detailed article, we will try to solve all your conundrums related to booking app development. By the end of this article you will be able to:

Get a complete overview of the booking app market

Understand how exactly you can benefit by creating a booking app

Get a step-by-step layout of your app development process

Find out how to choose the right service provider

Understanding The Booking App Development Market

To get a good perspective on the overall size, trends, and future prospects of the booking app development market, let’s consider these statistics:

Online travel bookings expected to hit $817 billion by 2020.

700 million people will be booking their hotel rooms online by 2023.

In 2021 approx 352.9 billion mobile app downloads are expected worldwide.

According to Forbes, 11% of all individuals use a smartphone every few minutes and 41% use a smartphone a few times every hour.

85% of international tourists have a mobile device with them whilst traveling.

By 2022 more than a third of European supplier-OTA bookings will take place via mobile websites and apps

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If you analyze these statistics collected from various travel and hotel booking sources, you will find that the market for booking apps is growing at a rapid pace.

Benefits Of Developing A Booking App

Now that you have got a good understanding of how the booking app market is creating new avenues of growth for businesses across the board, let’s find out how exactly you as a business can benefit by creating a booking app.

To understand this phenomenon let’s look at some more industry numbers.

95% believe the hotel has a responsibility to introduce them to local culture. (I-AM)

80% of customers make additional purchases when they undergo a positive experience with a company. (Accent)

52% of millennials want to manage loyalty on their mobile devices.

56% are loyal to brands that demonstrate a deep understanding of their priorities and preferences.

79% of customers only consider shopping with brands that show they understand and care about them.

In a nutshell, the benefits of developing a booking app can be summed up as:

Ability to serve your clientele anytime, anywhere

Enhanced buyer experience

Better engagement with the target audience

Positive communication with buyers through push notifications

Simple and easy reward programs

Easy delivery of loyalty benefits

How To Create An Online Booking App?

Having a good understanding of the booking app market does give you the confidence to develop one for your business. Now that you also know the benefits of having your own booking app, it’s time to get cracking on the process.

Let’s get started!

Identify The Features

Booking apps are all about convenience for the target audience. It simply means the more you’re able to accomplish with the app, the better it is for your business. So it makes sense to have as many features as possible in your booking app. The features of a booking app simply define the success of your business.

Do Thorough Research

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Image by Scott Graham on Unsplash

Understanding your competition is the key to making a successful booking app. Once you have compiled the list of features that you intend to offer to your target audience, your next step should be to conduct thorough research on the market. Download some good booking apps from the app store and compare your features with them.

Also, check their reviews and ratings to get an idea of their market performance. After performing this exercise, revisit your list of features and add some unique ones to your list to beat the competition.

At this stage of your booking app development strategy, you can decide whether you want to go for Android app development, iOS app, or a hybrid one.

Understand The Behavior Of Your Target Audience

Mere identification of your target audience will not give you any favorable results unless you know their preference and behavior inside out. When you develop a good understanding of the choices of your target audience, it becomes easier for you to engage them with the booking app.

How To Find The Best Booking App Development Company?

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Image by John Schnobrich on Unsplash

The mobile app development landscape gives you a lot of options to choose the right iOS app development services and Android app development services.

But finding the best booking app development company can be a challenging task if you are not aware of the kinds of vendors that throng the marketplace.

To help you with this aspect, let’s explore how to identify the right app development company.

1. Ask Google

2. Go For Dedicated Booking App Developers

3. Choose A Scalable Outsourcing Model

4. Launch The App and Market It


In this exhaustive write-up, we have tried to explain every aspect of a booking app development strategy. Hope this blog proves to be a handy guide for businesses that are planning to launch their booking app. If you are still struggling get advice from the best mobile application development company or write to us in the comment section below and I will be happy to assist you.

Originally Published:

Business Consultant and Technical Content Strategist- | Mobile & Web Enthusiast, Tech Geek, Blogger by Passion. 14+ Years of Experience.

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